Frequently Asked Questions
Your guide to shopping with Carlyle Nutritionals
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
How do I return a product if I am not satisfied?
We offer a 90-day money-back guarantee. If you are not completely satisfied with your purchase, please contact our customer service team to initiate a return for a full refund.
Are Carlyle Nutritionals products third-party tested?
Yes, quality is our priority. All of our supplements undergo rigorous testing for purity, potency, and safety in our state-of-the-art laboratory facilities.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to change or cancel an order, please contact us immediately, though we cannot guarantee changes once the order has entered the shipping phase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.
How can I track the status of my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.